Online counselling sessions are booked in advance and take place once per week. To make an appointment please email Angela at twcounselling@gmail.com .

 

Video Call

 

In order to speak online you will need a good internet connection, a quiet uninterrupted space and a Plus Guidance Account. Plus Guidance is an online counselling platform which is encrypted, making it safe to use to speak online. 

Once you have decided that you would like to book a video, telephone or IM (Instant Messenger) session and have sent me an email I will send you an invitation to open up a secure, free Plus Guidance account where all of our work can take place.

 

I offer a free 30 minute consultation. After this if you would like to continue with sessions you can check my online calendar and book further sessions this way. Sessions are paid for in advance - however the money is not released by Plus Guidance until 24 hours after each session has taken place.

 

If you wish to cancel your session you just need to give 24 hours' notice and the money will be returned to you giving you the opportunity to book at a more convenient time. 

 

Confidentiality

I am a registered member of the British Association for Counselling and Psychotherapy  www.bacp.co.uk  - certificate number 31233 - and adhere to their ethical framework at all times.

 

I am registered under the data protection act as a controller of sensitive data - registration number Z3618026. Any sensitive data includes our emails and chat transcripts and any notes I might make about our work together.

The only time that I would break confidentiality would be if I felt that you were at risk of harm, either to yourself or others, or if I was compelled by law to do so. I would never breach confidentiality without discussing this with you first.

Telephone and IM Counselling

This usually takes place at the same time and day each week. Please email to book.

 

​​Insurance

I am insured with Towergate Professional risks.

Fees

£45 per session

Online Counselling

Cardiff Counselling

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